Tight Ship · Legal

Tight Ship Terms of Use and End User License Agreement

Effective date: October 4, 2026 · Last updated: October 4, 2026

These Terms of Use and End User License Agreement (the "Terms") are an agreement between you and The Life Warriors, LLC, a Colorado limited liability company doing business as Sailing Life Warriors ("we", "us", "our"). They govern your use of the Tight Ship app on iPhone, iPad and Android and the Tight Ship website and web app at mytightship.com (together, the "Service").

By downloading, installing or using the Service you agree to these Terms, our Privacy Policy (https://mytightship.com/privacy) and our Safety & Navigation Disclaimer (https://mytightship.com/safety), which form part of these Terms. If you do not agree, do not use the Service.

Safety first. Tight Ship is a record-keeping and planning tool. It is not a navigation aid and not a substitute for good seamanship, official charts and notices, a qualified marine technician or your equipment manufacturer's manual. You, the skipper, are solely responsible for your vessel and crew.

Important for US users: Section 20 contains a binding arbitration agreement and a class-action waiver. Unless you opt out within 30 days, disputes between you and us will be resolved by individual arbitration, not in court, and you give up the right to take part in a class action.

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1. Who can use the Service

You must be at least 16 years old to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service, create an account or buy a subscription only with the permission of a parent or guardian where the law requires it, and that parent or guardian agrees to these Terms on your behalf. The Service is not directed to children.

If you use the Service on behalf of a business or another person (for example, a boat owner or a charter company), you confirm that you are authorised to accept these Terms for them.

2. License

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the app on devices you own or control, and to use the web app, for your personal use or for internal business use in managing boats (for example, a boat you skipper for an owner).

If you got the app from the Apple App Store, your license is also limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing, where available.

You may not: copy, modify or create derivative works of the Service; reverse-engineer, decompile or disassemble it (except where the law expressly allows this despite this restriction); rent, lease, sell, sublicense or redistribute it; remove proprietary notices; or use the Service to build a competing product.

We and our licensors own the Service, including its software, design, help and troubleshooting content, checklists, and trademarks (including "Tight Ship"). These Terms do not transfer ownership of anything to you. All rights not expressly granted are reserved.

3. Plans and accounts

• Deckhand (free): no account is needed. Your data is stored only on your device. If you lose, reset or replace your device, or delete the app, your Deckhand data may be lost permanently, and we cannot recover it. Use your device's backup, or the app's export and Print/PDF features, to keep your own copies.
• Captain, Admiral and Founding Crew (paid): you need an account. You agree to give accurate information, keep your sign-in details secure, and tell us promptly at [email protected] if you think your account has been compromised. You are responsible for activity on your account.

You can delete your account at any time in the app under Settings > Account > Delete Account, or at https://mytightship.com/delete-account. Our Privacy Policy explains what happens to your data.

4. Subscriptions, free trials and billing

4.1 Plans

Prices are shown in US dollars. The price you actually pay is the price shown in the App Store or Google Play when you buy, and it may vary by country, currency and applicable taxes. Features may change over time (see Section 4.7).

4.2 Bought through Apple or Google

Subscriptions are sold and billed by Apple (App Store) or Google (Google Play), not by us. We do not currently sell subscriptions directly on our website. Payment is charged to your App Store or Google Play account when you confirm your purchase, or at the end of your free trial. Apple's or Google's terms also apply to your purchase.

4.3 Automatic renewal

Your subscription renews automatically for the same period (monthly or yearly) at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account will be charged for the renewal within the 24 hours before the end of the current period.

4.4 Free trials

Captain and Admiral include a 14-day free trial for eligible new subscribers, limited to one trial per plan for each Apple ID or Google account, as the store determines. Unless you cancel at least 24 hours before the trial ends, your subscription will start and you will be charged automatically. Any unused part of a free trial ends when you buy a subscription.

4.5 Cancelling, and refunds

• You can cancel at any time in your App Store or Google Play subscription settings: on iPhone or iPad, go to Settings, tap your name, then Subscriptions; on Android, open Google Play > Payments & subscriptions > Subscriptions. Cancellation takes effect at the end of the current billing period, and you keep your paid features until then.
• Deleting the app or your account does not cancel your subscription.
• Refunds are handled by Apple or Google under their refund policies. This does not limit any refund rights you have under consumer law (see Section 15).

4.6 Fair use of AI

Admiral includes built-in AI and voice features for normal personal use. To keep the Service fair and affordable, AI use is subject to a monthly fair-use allowance set so that normal use does not reach it. The app shows your current usage and the allowance. If you reach it, AI features may be slowed or paused until the next month; the rest of the app keeps working. Automated, scripted or bulk use of AI features is not permitted.

4.7 Founding Crew pricing, offers and price changes

• Founding Crew pricing (US$34.99 a year for Captain) is available to people who joined our waitlist before launch, using the offer or invitation we send to the waitlist email address. It stays locked in for as long as your subscription renews without a break. If you cancel and the subscription lapses, Founding Crew pricing ends and cannot be restored.
• We may provide offer codes and promotional or introductory prices through Apple or Google. Their terms are shown when you redeem them.
• We may change subscription prices. Price changes are notified and, where required, agreed to through Apple's or Google's processes, and they do not affect any period you have already paid for.
• We may add, change or remove features. If we remove a major paid feature you are paying for, we will tell you in advance and you can cancel.

4.8 When a paid subscription ends

If your paid subscription ends, your account moves to Deckhand. The data on your device is not affected. We keep your cloud copy for 90 days so you can resubscribe without losing anything, and then we delete it. Export anything you need from the cloud before then.

5. Your content

"Your Content" means everything you put into the Service: boat details, logs, schedules, inventory, budgets, checklists, notes, crew details, photos, files, manuals, location data and AI prompts.

• You own Your Content. We do not claim ownership of it.
• You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content only as needed to run the Service for you (for example, to sync it, to produce your service sheet, and to send your requests to AI service providers when you use AI features), as described in our Privacy Policy. This license ends when Your Content is deleted from our systems, except for backups that are kept for a limited time.
• We do not use Your Content to train AI models.
• You are responsible for Your Content. You confirm that you have the right to upload it, including any manuals, photos, and information about other people such as crew, and that it does not break the law or anyone else's rights.
• Owner's manuals: if you store a manual, you are responsible for having the right to do so. Stored manuals are for your personal use only.
• Keep your own backups. We take reasonable care, but we are not responsible for loss of Your Content. Maintenance and safety records can matter for insurance, surveys and resale, so keep independent copies.

Feedback. If you send us ideas or feedback, we may use them without any obligation to you.

6. Acceptable use

You agree not to:

• use the Service for anything illegal, harmful or fraudulent;
• upload malware, or try to probe, scan, disrupt or overload the Service or its infrastructure;
• access, or try to access, other users' accounts or data;
• scrape, harvest or extract data from the Service by automated means, except through features we provide (such as the connector);
• resell, share or sublicense your account or subscription (other than through store-supported Family Sharing, where available);
• upload content that infringes someone's intellectual property or privacy, or that is abusive, defamatory or obscene;
• use AI features to produce unlawful content, or try to get around the fair-use allowance or any safety controls; or
• rely on the Service as a navigation aid or as your safety system.

We may remove content, or suspend or close accounts, that break these rules (see Section 18).

7. Third-party services

The Service works with, or links to, services we do not own or control, including Apple, Google, Cloudflare, MailerLite, Resend, third-party AI service providers and, when available, Victron VRM / Cerbo GX and AI assistants you connect yourself (such as ChatGPT, Claude or Grok). Manuals may also be links to third-party websites.

• Your use of those services is governed by their terms and privacy policies.
• We are not responsible for third-party services, their availability or content, or what they do with data you choose to send them.
• Connect your own AI (planned): if you connect your own AI assistant, you authorise that provider to access your Tight Ship data. You can disconnect it at any time. Its answers are not ours, and Section 8 applies to them too.
• Victron integration (planned): energy data from Victron is shown as received and may be delayed, incomplete or wrong. Do not rely on it for safety decisions.
• Third-party services may change or stop working with Tight Ship, and features that depend on them may change or stop.

8. AI features

The Service includes AI features: on-device help on supported iPhones, the built-in AI and voice assistant on Admiral, and, when released, photo identification and the connector for your own AI.

• AI answers are for information only. They are produced automatically, are not checked by a person, and can be wrong, incomplete, out of date or invented, even when they sound confident.
• AI answers are not professional marine, engineering, electrical, gas, rigging, medical, legal or navigation advice.
• Safety-critical topics. For anything involving gas or propane (LPG), electrical systems or lithium batteries, rigging, steering, fuel systems, or medical matters, you must check the answer with the equipment manufacturer or a qualified professional before you act on it. The same applies to engines, through-hulls, bilge pumps, firefighting equipment and navigation.
• Voice entry and photo identification can mishear or misidentify things. Check what was recorded.
• You are responsible for how you use AI answers. Do not use AI features in an emergency (see the Safety & Navigation Disclaimer).
• Your prompts and the relevant data are processed by third-party AI service providers, as described in our Privacy Policy. We choose providers that do not use your data to train their models.

9. Safety and navigation

The Safety & Navigation Disclaimer (https://mytightship.com/safety) forms part of these Terms. In short: Tight Ship is not a navigation aid; reminders, checklists, schedules, expiry dates, help content and AI answers may be wrong, late or out of date; notifications may not arrive; and you, the skipper, are solely responsible for your vessel, its maintenance and seaworthiness, and the safety of everyone aboard. In an emergency, use VHF Channel 16, your EPIRB or PLB, or contact the coast guard or local emergency services, not this app.

10. Availability, updates and offline use

We aim to keep the Service available, but we do not promise that it will be uninterrupted, error-free or available everywhere. Many features work offline. Cloud sync needs an internet connection and may be delayed at sea or on poor connections, and sync conflicts can happen. We release updates, and you may need to install some of them to keep using the Service.

We may stop offering the Service or a feature. If we discontinue paid cloud features altogether, we will give you at least 60 days' notice, let you export your data, and, where the law requires, help you get a refund for any prepaid period you have not used.

11. Privacy

Our Privacy Policy (https://mytightship.com/privacy) explains how we handle personal information.

12. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING ALL CONTENT, CHECKLISTS, REMINDERS, HELP AND TROUBLESHOOTING CONTENT AND AI ANSWERS, IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT. We do not warrant that the Service will be accurate, complete, timely, secure, or free of errors or data loss, or that reminders or notifications will be delivered.

Some places do not allow certain warranty exclusions, so some of these may not apply to you (see Section 15).

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, USE OR GOODWILL, OR FOR DAMAGE TO OR LOSS OF ANY VESSEL, EQUIPMENT OR PROPERTY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, INCLUDING ANY RELIANCE ON REMINDERS, CHECKLISTS, HELP CONTENT, THIRD-PARTY DATA OR AI ANSWERS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN TOLD OF THE POSSIBILITY OF SUCH DAMAGES.

(b) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) US$50.

These limits apply even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence, or for fraud, gross negligence or wilful misconduct, where the law does not allow it to be limited (see Section 15).

14. Indemnity

To the extent the law allows, you agree to defend, indemnify and hold harmless The Life Warriors, LLC and its members, managers, employees and agents from any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service, including your operation of any vessel; (b) Your Content; (c) your breach of these Terms; or (d) your breach of any law or third-party right. This does not apply to the extent a claim is caused by our own breach or negligence, and it does not apply to consumers where the law does not allow it.

15. Your consumer rights

Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded by contract.

• Australia: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are allowed to limit our liability for failing to meet a consumer guarantee, our liability is limited to supplying the services again or paying the cost of having them supplied again.
• New Zealand: If you are a consumer, the Consumer Guarantees Act 1993 may apply, and nothing in these Terms limits your rights under it. If you acquire the Service for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply.
• EEA, UK and Switzerland: If you are a consumer, you have legal rights in relation to digital content and services that are faulty or not as described, and you keep the protection of the mandatory laws of your country of residence. Any right to withdraw from a purchase within 14 days is handled by Apple or Google under their terms. When you start a subscription or free trial, you ask for the Service to begin immediately. Sections 12 to 14 apply only as far as the law of your country allows.
• United States: Some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so some of these limits may not apply to you.

16. Governing law

These Terms are governed by the laws of the State of Colorado, USA, and applicable US federal law (including the Federal Arbitration Act for Section 20), without regard to conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods does not apply. If you are a consumer living outside the United States, you also keep the protection of the mandatory laws of your country of residence.

17. Resolving disputes

Talk to us first. Before starting any formal claim, please email [email protected] describing the problem and what you would like us to do. We will both try in good faith to resolve it within 60 days.

If you live in the United States, disputes that are not resolved informally are decided by individual arbitration under Section 20, unless you have opted out or the dispute is not covered by Section 20.

Courts. Any dispute that is not decided by arbitration will be resolved exclusively in the state and federal courts located in Boulder County, Colorado, USA, and you and we consent to their jurisdiction, except as follows:

• If you live outside the United States and the consumer law of your country of residence gives you the right to bring proceedings in your local courts, you may bring them there, and we will bring any claim against you there.
• Either of us may bring an individual claim in a small-claims court if it qualifies.

18. Ending these Terms, and suspension

• You can stop using the Service at any time and delete your account in the app. Remember to cancel your subscription in your store settings.
• We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect the Service or other users. Where reasonable, we will tell you first, give you a chance to fix the problem, and let you export Your Content.
• If we close a paid account without cause, we will, where the law requires, help you get a refund for any prepaid period you have not used.
• Sections that by their nature should continue after these Terms end will continue, including the ownership terms in Section 2 and Sections 5, 8, 9, 12 to 17, 20, 21 and 23.

19. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will tell you in the app or by email at least 30 days before it takes effect, unless the change is required by law or for security. If you keep using the Service after the change takes effect, the updated Terms apply. If you do not agree, stop using the Service and cancel your subscription. Changes to Section 20 will not apply to a dispute we already knew about before the change.

20. Arbitration and class-action waiver (US users)

This section applies only if you live in the United States. Please read it carefully: it affects your legal rights.

(a) Agreement to arbitrate. You and we agree that any dispute, claim or controversy arising from or relating to these Terms or the Service (a "Dispute") that is not resolved under Section 17 will be resolved by final and binding individual arbitration, rather than in court. This includes Disputes about whether this section applies, its scope, or its enforceability, except as stated in (h).

(b) Exceptions. Either of us may (i) bring an individual claim in small-claims court, as long as it stays there and is pursued only on an individual basis; or (ii) ask a court for an injunction to stop infringement or misuse of intellectual property.

(c) Rules and provider. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect at the time (available at adr.org), as modified by this section. The Federal Arbitration Act governs this section. A single arbitrator will decide the Dispute and may award the same individual relief a court could, but only in favour of the individual party seeking relief and only as far as needed to resolve that party's individual claim.

(d) Starting arbitration. The party starting arbitration must first have completed the informal process in Section 17. To start, send a demand to the AAA as its rules require, and a copy to the other party (to us at [email protected]).

(e) Costs and location. Payment of filing, administration and arbitrator fees is governed by the AAA Consumer Arbitration Rules and fee schedule, under which the business pays most of the costs. Each party pays its own attorneys' fees unless the law or the arbitrator awards otherwise. The arbitration will take place by video or phone, or in person in the county where you live, if you prefer, or in Boulder County, Colorado, if we both agree.

(f) Class-action waiver. YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not combine more than one person's claims and may not preside over any form of class, collective or representative proceeding. You and we both waive the right to a jury trial.

(g) Mass filings. If 25 or more similar demands are filed by or with the help of the same law firm or coordinated group, the AAA's Mass Arbitration Supplementary Rules will apply, and the parties agree to cooperate in good faith to resolve the demands efficiently, for example through batching and test cases.

(h) Severability fallback. If the class-action waiver in (f) is found unenforceable for a particular claim or type of relief, then that claim or relief must be severed from the arbitration and decided by a court under Section 17, after the individual arbitration of all other claims is finished, and the rest of this section still applies. If any other part of this section is found unenforceable, that part will be severed and the rest of this section will still apply. A court, not the arbitrator, decides any dispute about the enforceability of (f).

(i) 30-day right to opt out. You can opt out of this arbitration agreement by emailing [email protected] within 30 days after you first accept these Terms, with the subject "Arbitration opt-out", and including your name, the email address on your account (if you have one), and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms. If you opt out, Disputes are resolved under Section 17.

21. Apple App Store terms

If you downloaded the app from the Apple App Store, the following also applies:

1. Acknowledgement. These Terms are between you and The Life Warriors, LLC only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the app and its content. These Terms may not provide for usage rules that conflict with the Apple Media Services Terms and Conditions as of the date you accept them.
2. Scope of license. Your license is limited to a non-transferable license to use the app on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
3. Maintenance and support. We are solely responsible for providing any maintenance and support for the app, as stated in these Terms or as required by law. Apple has no obligation whatsoever to provide any maintenance or support services for the app.
4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility, to the extent not disclaimed.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation, including in connection with the app's use of the HealthKit and HomeKit frameworks (if any). These Terms do not limit our liability to you beyond what is permitted by applicable law.
6. Intellectual property. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and (ii) you are not listed on any US Government list of prohibited or restricted parties.
8. Developer name and contact details. Questions, complaints or claims about the app should be directed to: The Life Warriors, LLC (dba Sailing Life Warriors), Colorado, USA; [email protected].
9. Third-party terms. You must comply with applicable third-party terms of agreement when using the app (for example, your wireless data service agreement).
10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

22. Google Play

If you downloaded the app from Google Play, your purchase is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app.

23. General

• Export and sanctions. You will comply with US and other applicable export-control and sanctions laws.
• Entire agreement. These Terms, the Privacy Policy and the Safety & Navigation Disclaimer are the whole agreement between you and us about the Service.
• Severability. If any part of these Terms is found unenforceable, the rest stays in effect (Section 20(h) covers the arbitration section).
• No waiver. If we do not enforce a right, we have not given it up.
• Assignment. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets, with notice to you, as long as your rights are not reduced.
• Events beyond our control. We are not liable for delays or failures caused by events beyond our reasonable control, such as outages of internet, satellite or cloud providers.
• Notices. We may give you notices in the app or by email. You can contact us at [email protected].
• Language. If these Terms are translated, the English version controls as far as the law allows.

24. Contact

The Life Warriors, LLC (dba Sailing Life Warriors)
Colorado, USA
[email protected]