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Delete your Tight Ship account

You can delete your Tight Ship account and all of the data stored in our cloud at any time. You don't need to give a reason.

Option 1: in the app (fastest)

  1. Open Tight Ship on your iPhone, iPad or Android device.
  2. Go to Settings > Account > Delete Account.
  3. Confirm. Your account and cloud data are deleted, and you are signed out on every device.

Option 2: by email

If you no longer have the app, email [email protected] with the subject "Delete my account", from the email address on your account. We will confirm by email when it is done. If you write from a different address, we will need to verify that the account is yours before we delete it.

What gets deleted, and when

  • Deleted: your account, profile, boats, logs, schedules, inventory, checklists, crew details, photos, files, location history, saved AI answers and any connected services (such as your own AI or Victron).
  • When: within 30 days from our live systems, and within 90 days from our backups.
  • Kept: limited subscription and transaction records that we must keep for tax and accounting purposes (up to 7 years).
  • Data on your device is not affected by deleting your account. To remove it, delete it in the app or uninstall the app. On the free Deckhand plan there is no account, and all data is on your device only.

Important: cancel your subscription separately

Deleting your account does not cancel a subscription. Subscriptions are billed by Apple or Google, so cancel them in your store settings:

  • iPhone or iPad: Settings, tap your name, then Subscriptions.
  • Android: Google Play > Payments & subscriptions > Subscriptions.

Cancellation takes effect at the end of your current billing period.

Just want off the mailing list?

Use the unsubscribe link at the bottom of any of our emails, or email [email protected].

More detail: Privacy Policy (https://mytightship.com/privacy).

Tight Ship

Boat maintenance for cruisers. Coming to iPhone, iPad and Android.

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